Privacy Policy
1. Data Controller
The controller responsible for data processing on this website is:
Talheim Records e.U.
Ing. Mathias Rumbold
Pachtweg 22
1220 Vienna
Austria
Phone: +43 (1) 280 429 111
Email: legal@talheim-records.com
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, Austrian Data Protection Act – DSG, and Telecommunications Act – TKG).
2. Access Data and Hosting
When you visit our website, the web server automatically collects and stores information in so-called server log files.
These may include:
- IP address
- Date and time of the request
- Name of the requested file
- Amount of data transferred
- Referrer URL
- Browser type and version
- Operating system
- User’s internet service provider
These data are used exclusively to ensure the secure and stable operation of the website and to improve our services.
The processing is based on Art. 6(1)(f) GDPR due to our legitimate interest in the secure operation of our website.
Server log files are usually deleted after seven days.
3. Data Collection for Contract Processing
We collect personal data when you voluntarily provide it to us as part of an order, when creating a customer account, or when contacting us.
Such data may include:
- Name
- Address
- Email address
- Phone number
- Payment information
These data are used to process your order and handle your inquiries.
The legal basis for this processing is Art. 6(1)(b) GDPR (performance of a contract).
After the contract has been fully executed, your data will be stored in accordance with statutory retention obligations and subsequently deleted.
4. Data Sharing
In order to fulfill our contractual obligations, we may share your data with the following categories of recipients:
- Shipping service providers (e.g. Austrian Post)
- Payment service providers
- IT and hosting service providers
Data are shared only to the extent necessary for the performance of the contract in accordance with Art. 6(1)(b) GDPR.
5. Payment Service Providers
For payment processing in our online shop, we work with external payment service providers.
If you select a payment method, the payment data required for processing the transaction will be transmitted to the respective payment service provider.
This may include your name, billing address, payment amount and payment details.
The processing is based on Art. 6(1)(b) GDPR for the purpose of performing the contract.
Mollie
For certain payment methods we use the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands.
Further information about data processing by Mollie can be found at: https://www.mollie.com/en/privacy
Saferpay
For credit card payments we use Saferpay, a payment service provided by Worldline Schweiz AG, Hardturmstrasse 201, 8005 Zurich, Switzerland.
Further information about data processing by Saferpay can be found at: https://www.saferpay.com/en/data-protection
6. Cookies
Our website uses cookies to enable essential functions of the online shop and to improve the user experience.
Cookies are small text files stored on your device.
Some cookies are technically necessary, while others are only set with your consent.
Processing takes place on the basis of Art. 6(1)(a) GDPR (consent) or Art. 6(1)(f) GDPR (legitimate interest).
You can delete or disable cookies at any time via your browser settings.
7. Web Analytics
If you have given your consent, we use Matomo for the analysis of website usage.
Matomo is operated on our own servers and no data are transferred to third parties.
The analysis is performed using pseudonymized usage data.
The processing is based on your consent in accordance with Art. 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future.
8. Social Media
We maintain online presences on social networks such as Facebook, Instagram or YouTube in order to communicate with customers and interested parties and to inform them about our products and services.
When visiting these platforms, the privacy policies of the respective providers apply.
9. Your Rights
You have the following rights at any time:
- Right of access to your stored data (Art. 15 GDPR)
- Right to rectification of inaccurate data (Art. 16 GDPR)
- Right to erasure ("right to be forgotten") (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
You also have the right to lodge a complaint with a supervisory authority.
In Austria, the competent authority is:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
10. Contact for Data Protection Matters
If you have any questions regarding the processing of your personal data or wish to exercise your rights, please contact us using the contact details listed in the section “Data Controller” or via email at: